Terms and Conditions

It is important for all parents/guardians to read the terms and conditions of the enrolment and admission to Sayfol International School as set out below:

1.0 Application

1.1. Parents/guardians must ensure that all information provided in the Application Form is accurate and complete. Providing false or incomplete information may result in the application being rejected. Please inform the School immediately if any details change.

1.2. The School may contact the student’s previous school (where relevant), medical professionals, or other appropriate parties to obtain information needed to support the enrolment process.

1.3. Applications for students with behavioural concerns or special education needs will be reviewed on a case-by-case basis. Parents must provide full documentation and are encouraged to discuss their child’s needs with the School before applying to ensure we can offer the appropriate support.

1.4. The application will only be processed once the Application Fee and all required documents are received.

1.5. The Application Fee is non-refundable and non-transferable, regardless of the outcome.

1.6. A new Application Fee will apply if:

1.6.1. The parent/guardian withdraws the application,

1.6.2. The parent/guardian discontinues communication after the first placement test, or

1.6.3. The student is unsuccessful after the second placement test.

1.6.4. A new set of test papers will be provided for the second attempt.

2.0 Admission and Placement

2.1. The Assessment Fee is non-refundable and must be paid in full before the assessment or placement test.

2.2. Parents/guardians must ensure the child is prepared before the assessment. All assessment or placement test results are final.

2.3. An Offer Letter will be issued if the student meets the School’s minimum requirements.

2.4. Parents/guardians must inform the School by the deadline stated in the Offer Letter whether they accept or decline the offer. A written notice

is required if the offer is refused.

2.5. Upon accepting the offer, parents/guardians must pay the Application, Registration, Deposit, and Tuition Fees in full according to the School’s

payment schedule.

2.6. The Application and Registration Fees are strictly non-refundable and non-transferable, regardless of the reason for withdrawal.

2.7. The School determines class placement based on the student’s assessment performance. The Principal’s decision is final.

2.8. A re-registration fee will apply if a student returns more than ONE (1) academic year after withdrawal or after the previous offer has lapsed.

Class placement upon return is at the Principal’s discretion.

2.9. Parents/guardians must notify the School in writing before a withdrawn student returns. Students may not enter the classroom without

clearance from the Administration Office and approval from the Principal. Students brought in without approval will be sent home.

2.10. The School reserves the right to refuse re-enrolment for reasons including, but not limited to, past disciplinary issues, poor attendance, or

fee-related concerns.

2.11. The Principal may dismiss a student for serious disciplinary issues or consistently unsatisfactory attendance.

2.12. Documents requiring parental consent will be accepted with either parent’s signature, unless stated otherwise. The School will not accept

disputes arising from family matters or internal disagreements.

2.13. Parents/guardians must inform the School in writing at the start of enrolment of any family circumstances that may affect communication

or decision-making. The School is NOT responsible for issues arising from undisclosed matters.

2.14. The School will not release student information to third parties EXCEPT to parents/legal guardians listed in the registration form, or where

required by Malaysian authorities under the law.

2.15. Any intellectual property created by a student in connection with the School belongs to the School. Student use of such intellectual property

requires a licence agreement between the student, the parent/guardian and the School. The student’s contribution will be acknowledged.

2.16. All official communication from the School will be sent to the address listed in the Admission Form and will be considered delivered if

posted by ordinary mail or handed to the student.

2.17. For non-Malaysian citizens, admission and continued enrolment depend on the student holding a valid visa (MM2H, Dependant Pass, or

Student Visa). Parents/guardians MUST ensure the student has active medical health insurance throughout their enrolment at the School.

3.0 Examination

3.1. Students must achieve at least a 50% pass rate at the end of the academic year to be promoted to the next level.

3.2. Current students who miss the Term 3 examinations without prior approval from the Principal will be required to sit for a placement test

before returning to school.

3.3. The School reserves the right to allow only students who have achieved a minimum 50% pass rate in a subject to sit for the Pearson Edexcel

IGCSE examinations for that subject. The Principal also reserves the right to approve or withdraw a student from sitting for any part of the

entirety of the IGCSE examinations.

4.0 Fee Payment

4.1. All school fees must be paid before the first day of the new academic term. A 10% penalty will be charged on any outstanding fees not paid

on time.

4.2. Invoices will be issued approximately TWO (2) months before the start of each new term or semester. Parents/guardians are responsible for

informing the Finance Department if they do not receive the invoice by the end of the current term. Failure to receive an invoice is not a valid

excuse for late or non-payment.

4.3. If parents/guardians fail to pay any required fees—including Application Fee, Registration Fee, Security Deposit, Tuition Fee, Activity Fee, or

any other charges—for any reason, the student WILL NOT be allowed to attend school. The School reserves the right to de-register the student

and forfeit the security deposit if outstanding fees are not settled within TEN (10) days from the start of the term/semester. The School may

also withhold all examination results, certificates, and school records.

4.4. A student will only be re-admitted once the Finance Department confirms that all outstanding fees have been fully paid.

4.5. The School reserves the right not to re-enrol any child with an irregular payment history and/or disciplinary issues.

4.6 Please note that fees are reviewed annually. The fees listed in the current fee schedule may not apply to future terms, and the School reserves

the right to revise fees without prior notice.

5.0 Attendance

5.1. Attendance during the school term is compulsory. If a student is absent, a written note from the parent/guardian or a medical certificate must

be submitted to the class teacher or Year Coordinator.

5.2. Students are discouraged from travelling outside Malaysia during the school term unless there is a valid and acceptable reason. A reasonable

notice period must be given for such requests. Students, especially international students on Student Visas, should only travel during school

holidays.

5.3. A warning letter will be issued if a student:

• Arrives late to school three times in one week, or
• Is absent for more than three days in a week WITHOUT any notification from the parent/guardian.

5.4. Students must maintain at least 90% attendance. Failure to do so may result in the School declining requests from the student or

parent/guardian, including Student Visa renewal for international students.

5.5. Parents/guardians must inform the School in writing at least 24 hours in advance of any changes to the usual pick-up routine or after-school

arrangements. The School will not release a student until written confirmation is received, and the parent or authorised person must be

physically present to pick the student up.

5.6. If a student contracts or is exposed to any contagious or infectious illness, the Principal may prohibit the student from attending school for a

period deemed necessary. The parent/guardian and student shall have no claim against the School for this decision. Parents/guardians must

ensure students are picked up on time. The School is NOT liable for any incidents arising from late pick-up. If a student is picked up late three

times in one week, a warning letter will be issued.

5.7. Students must follow the Dress and Personal Grooming guidelines in the Student Code of Conduct, as stated in the Student Handbook.

5.8. Students must use electronic devices according to the School’s Educational Technology Policy.

6.0 Medical Emergency

6.1. Suppose a medical emergency occurs and the School is unable to reach the authorised contacts listed in the Registration Form. In that case,

the School is authorised to seek medical treatment for the student from the nearest qualified doctor or hospital. The School and its staff will

not be responsible for any medical or hospital fees.

6.2. The parent/guardian agrees that the School will not be liable for any death, injury, loss, or damage the student may experience, whether on

school grounds, during authorised field trips, or elsewhere, unless caused by the negligence of the School or its staff.

7.0 Usage of CCTV in School Premises

7.1. The School uses CCTV cameras in classrooms, hallways, stairwells, common areas, and other important areas to help keep students, staff,

and visitors safe. CCTV is used to protect school property, maintain a safe environment, prevent bullying, and assist with any disciplinary or

security investigations when needed.

7.2. Access to CCTV recordings is strictly limited to authorised staff and will only be used according to the School’s CCTV Policy and applicable

data protection laws.

8.0 Damage to School Property

8.1. The parent/guardian is responsible for any damage caused by the student to school property, whether accidental or intentional, and must

compensate the School for the cost of repair or replacement.

9.0 Graduation & Progression Terms and Conditions

9.1. Students completing Kindergarten will be automatically enrolled into Year 1 for the following academic year unless parents submit the

official Withdrawal Form at least ONE (1) term in advance.

9.2. Students completing Year 6 will be automatically enrolled into Year 7 unless parents submit the official Withdrawal Form at least ONE (1)

term in advance.

9.3. Students completing Year 11 are required to fill in and submit the Graduation Form before leaving the school. This form must be submitted

for the school to process all clearance and transition requirements.

9.4. If the required forms are not submitted within the stated timeline, the school will proceed with automatic placement for the next academic

All relevant forms (Withdrawal Form, Graduation Form) are available at the Admissions Office.

10.0 WITHDRAWAL AND REFUND POLICY

10.1. The deposit will be refunded 8 weeks after the student’s last day of school, provided the following conditions are met:

a) A written withdrawal notice of ONE (1) full academic term is submitted to the Admissions Office.

b) All fees, including the current term’s fees, are fully paid.

c) Withdrawal is due to non-renewal or rejection of the Student Pass by the Malaysian Immigration Department.

d) The student has studied at Sayfol for more than THREE (3) full academic terms.

10.2. A withdrawal notice must be submitted no later than the first day of the academic term, and the student must attend school during that

term.

10.3. There will be no refund of any fees for late arrival, early withdrawal, dismissal, or under any other circumstances. All withdrawal requests

must be in writing. Oral, conditional, or incomplete notices will NOT be accepted.

10.4. If insufficient, provisional, or conditional notice is given, the parent/guardian agrees that the full deposit will be forfeited, regardless of

whether the parent paid the fees or a third-party sponsor.

10.5. Parents/guardians also agree to indemnify the School against any associated loss or damage.

10.6. If a student is absent from school for FOUR (4) consecutive school weeks without prior written notice (minimum 5 working days), the

student will be automatically withdrawn, and the deposit will be forfeited.

10.7. If a refund cheque is to be issued to a third party, a written authorisation letter must be submitted to the Finance Office together with a copy

of the NRIC/passport of the third party.

10.8. All refund claims (deposit or term fees) must be made within ONE (1) year from the date the child leaves the School. After this period, the

deposit or fees will be automatically forfeited. Refund requests must include the original receipt(s). Refunds will be made without interest.

10.9 The refundable deposit cannot be claimed if a student is dismissed or expelled from the School.

10.10. The School reserves the right to withdraw a student for justified reasons, at the Principal’s discretion. In cases where a child’s learning or

developmental needs require a different environment or curriculum, the School and parent should reach a mutual agreement one academic

term in advance. Such needs may be identified after enrolment or disclosed beforehand. Acceptance may be conditional on monitoring the

child’s progress. The School’s decision is final.

11.0 DEFERRAL FROM STUDIES

11.1. If a student wishes to defer their studies, the parent/guardian must submit a written request to the School at least TWO (2) weeks before the

new term begins.

11.2. A deferral cannot exceed ONE (1) academic term. If the student does not return by the agreed date, the reserved seat will be released to new

applicants.

11.3. Returning after one academic term is subject to seat availability, and the student may be required to sit for a re-entry test at the Principal’s

discretion.

11.4. The Principal’s decision is final and cannot be appealed.

12.0 DEPOSIT

12.1 A deposit (different rate for Kindergarten, as stated in the fee structure) must be maintained at all times. The amount MUST be topped up

according to the student’s year level.

12.2 Parents/guardians must pay any additional amount needed to ensure the deposit remains equal to one term’s tuition fee. This top-up MUST

be made on or before the start of the new academic year.

12.3 The deposit CANNOT be used to offset any outstanding fees or future fee payments.